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Gift Processing Analyst

Do you enjoy connecting with others and empowering others to experience the joy of worship through giving? Then this job may be for you!
Administrative, Finance, Americas, Direct Hire, Featured, Long-term (1+ years), Part Time, USA
Gift Processing Analyst
Description
Role Summary

Provide services to and have contact with TWR's current and prospective US donors in such a way that they may be blessed as they worship God through their giving.

Please note: This job must be done fully in office. Preferred office hours Monday through Thursday.

Gift Processing Analyst: Cary, NC (USA)

  • Sort daily mail into batches and open envelopes. • Examine checks for clarity and completeness.
  • Scan checks and documentation to prepare batches for data entry and checks for deposit.
  • Accurately perform data entry and post batches to CRM system.
  • Process credit card and EFT gifs and set up automatic recurring gifts for donors.
  • Review potential duplicate report and merge records in CRM system and online giving platform as needed.
  • Review online gifts for proper coding.
  • Scan checks and documentation to stewardship team as needed.
  • Manage changes/additions/deletions/corrections for all donors who give through any of TWR’s automatic giving options.
  • Communicate with donors as necessary regarding any aspect of their giving, making record adjustments, issuing replacement receipts, requests for literature, etc.
  • Confirm accuracy of fellow team members’ entries before receipting, including Automatic Giving Plan and credit card batches.
  • Process and print receipts as required, appropriately manage those requiring special handling or correction; deliver to Mail Services for folding and stuffing.
  • Update monthly missionary-to-missionary remittance.
  • Perform tasks related to the end of month closing process.
  • Remain current on new accounts, projects and monthly support changes.
  • Perform general data entry functions as required.
  • Assist the Gift Processing Supervisor and/or Director of Donor Services as requested and perform other duties or projects as assigned.
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